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EVENT RULES AND REGULATIONS

GENERAL REGULATIONS

  • To ensure the security of the event, the Organizer reserves the right to inspect personal belongings of all attendees at the security gate.

  • The Organizer is not responsible for any lost, stolen, or damaged property. Attendees are advised not to bring valuables.

  • The Organizer reserves the right to deny entry or remove from the venue any individual who violates the regulations, without refunding the ticket.

  • This event will be recorded and filmed, and due to technical equipment and production requirements, some seats may have restricted views. Additionally, footage and audio recorded in and around the venue before, during, and after the performance may include the audience’s likeness, voice, actions, or statements. These recordings may be used freely worldwide for various purposes, including but not limited to commercial use, advertising, promotion, and media coverage. By attending the event, all audience members acknowledge and agree that their likeness and other recorded elements may be used without additional notice or consent.

  • The Organizer reserves the final right of decision in all matters.

REGULATIONS ON PARTICIPANTS

  • Participants must be 10 years of age or older and must be accompanied by an adult if under the age of 14 (one adult with one child). Notice: for any children under 1.35m, it is required to present proof of age enough to participate in the event

  • Pregnant women and people with health problems are advised to consider when participating in this event. In case you still want to participate, you need to notify the Organizer and sign a commitment letter about your decision.

REGULATIONS ABOUT TICKET & WRISTBAND

  • The concert ticket is an electronic ticket in a QR code or a physical ticket with QR code, only valid for once. The attendees maintains their own QR code. The organizer is not responsible if the audience reveals/lost QR Code information.

  • The Organizer refuses to handle the case of more than 1 person checking-in with the same ticket code. According to regulations, the Organizer will allow the first person to check-in with the same ticket code to attend the event.

  • Attendees bring the QR code to the check-in counter to exchange for a wristband & enroll face ID to enter the event area. Incase attendees already do pre-checkin via application VinWonders, attendees only need to scan faceID and receive wristband at counter.

  • The face ID will be enrolled only once to control event's entry . The Organizer commits to only using customer face ID for this sole purpose.

  • Customers can freely enter and exit the concert and will be scanned with facial recognition and wristband every time you re-enter the event area.

  • Wristband shows standing/seating position information in the venue. Please enter the correct location specified on the ticket; Wristbands will only be given once when customers check in at counters.

  • The organizer is not responsible for loss of wristbands or entrance cards and has the right to refuse to let the attendees get into the concert.

  • When moving in the venue, attendees are required to wear wristbands at all times.

  • The purchase of tickets represents that the buyer has agreed to all terms and conditions of the Organizer.

EVENT GUIDELINES

  • No outside food, beverage and all kinds of seat allowed

  • No weapons, explosives, sharp objects, laser/flashlight, umbrella, pen, selfie stick, and tripod allowed

  • No illegal substances allowed

  • No opened cigarette packets, lighters allowed and only one unopened packet allowed per person.

  • No pets allowed No backpacks/handbags with sizes exceeding 26cm x 26cm

  • No Posters/Cheering boards mentioning political or in appropriate topics

  • Tablets, iPads, GoPros, professional lenses, audio recorders, and any recording devices of any kind - except for mobile phones - are not allowed inside the concert venue.

  • No glass/plastic/metal bottles or objects containing hard plastic, metal flagpoles

  • No fireworks and other explosive items

  • No unlicensed drugs and medicines

  • No pushing, No shoving, No violence before, during

  • No hugging the fence and forcing it, causing all-round influence

  • No filming / livestreaming the performances in any circumstances.

  • The organizer reserves the right to ask offenders to leave the event area and not refund tickets.

  • Do not engage in fights or any conduct that may harm, endanger, threaten or cause discomfort to other attendees.

  • Please refrain from touching the artist, throwing gifts towards the stage, and using soap bubbles.

  • Strictly no photography and videography during the VIP Soundcheck.

  • Patrons found with prohibited items such as cameras or taking photos/videos during the VIP Soundcheck will be escorted out of the venue, this includes the use of mobile phones to take photos / videos.